Privacy Policy
This policy explains what personal data Lyra Tech may receive through this website, why it is used, and how you can contact Lyra about your data. It is written for visitors, prospects, and clients in Ireland, the EU, and the EEA.
Lyra Tech is a Dublin-based business organisation service. For this website, Lyra Tech is responsible for the personal data it receives directly from you.
Privacy contact: lyratech.ie@gmail.com. Lyra has not appointed a Data Protection Officer at this stage.
This policy is intended to support Lyra's transparency obligations under the EU General Data Protection Regulation and Irish data protection law.
Lyra may receive personal data when you choose to contact us, including:
When the website is live, the website host may also process basic technical information such as IP address, browser type, device information, pages requested, and date/time of access so the website can be delivered and protected.
Please do not send passwords, bank login details, card details, PPS numbers, passport details, API keys, or other sensitive identifiers.
The contact form on this website creates a draft email in your own email app. The website does not automatically submit the form to a database or CRM. Your message is sent only if you choose to send the email from your email app.
The chat widget is a client-side, rules-based assistant. It is designed to answer basic questions about Lyra services, pricing, process, and contact details. It is not a secure place to share confidential documents or sensitive personal data.
If you ask the chat to prepare a diagnostic request, it can create an email draft for you. No prospect notification is sent automatically.
This website does not currently use advertising cookies, analytics cookies, or third-party tracking scripts.
The chat widget may use session storage in your browser to slow down unusually high message volume for safety. This is temporary browser-side storage and is not used for advertising.
If analytics, advertising pixels, or non-essential cookies are added later, this policy and the website consent controls should be updated.
Lyra does not sell personal data. Personal data may be handled by service providers that help Lyra communicate with you or operate the website, such as email services, website hosting, WhatsApp, Instagram, or future business tools such as a CRM if Lyra adds one.
Lyra only aims to share what is necessary for the relevant purpose.
This website links to WhatsApp, Instagram, and your email app. If you choose to contact Lyra through those services, their own privacy notices and platform rules may also apply.
Lyra is based in Ireland. Some service providers or platforms used for communication, hosting, or social media may process data outside Ireland or the EEA. Where this applies, Lyra aims to rely on providers that use appropriate safeguards for international transfers.
Lyra keeps enquiry and diagnostic information only for as long as needed to respond, manage the relationship, keep reasonable business records, or meet legal obligations. If an enquiry does not become active work, Lyra aims to avoid keeping unnecessary personal data.
Depending on the situation, you may have rights to ask for access, correction, deletion, restriction, portability, or objection to the use of your personal data. You can contact Lyra at lyratech.ie@gmail.com.
You also have the right to contact the Irish Data Protection Commission: dataprotection.ie.
Lyra does not use this website to make solely automated decisions that produce legal or similarly significant effects about visitors or prospects. The chat widget is informational and does not approve, reject, or price services automatically.
Lyra may update this policy as the website, services, hosting, forms, chatbot, CRM, or automation tools change. The latest version will be published on this page.