Terms of Service

Clear service terms for working with Lyra Tech.

These terms explain how Lyra Tech provides business organisation support, what clients can expect, and the limits of the service.

Lyra Tech, Dublin Last updated: 9 July 2026

1. About Lyra Tech

Lyra Tech is a Dublin-based business organisation service. Lyra helps small businesses, self-employed professionals, and early-stage businesses organize operational information, documents, tasks, reminders, payment follow-ups, and simple reporting views.

2. What the service includes

Lyra services may include organising business documents, receipts, task lists, client information, payment follow-up notes, simple reports, website setup, WhatsApp automation, CRM setup, and related operational workflows.

The exact scope, price, timing, and deliverables should be agreed with Lyra before paid work begins.

3. Service boundary

Lyra Tech does not provide accounting, tax or legal advice. We help business owners organize their operational information and prepare clearer records to share with their accountant when needed.

Lyra does not replace an accountant, tax adviser, solicitor, or regulated bookkeeping provider. Clients should speak with qualified professionals for accounting, tax, legal, payroll, compliance, or regulated financial advice.

4. Client responsibilities

Clients are responsible for:

  • providing accurate information and documents;
  • checking the final accuracy of records, reports, and business information;
  • keeping original documents and official records where required;
  • making final decisions about tax, accounting, legal, and business matters;
  • not sharing passwords, bank logins, card details, PPS numbers, or other sensitive identifiers through the website chat or contact form.

5. Payments and cancellations

Fees should be agreed before work begins. If a paid pilot, monthly support package, or add-on project is agreed, Lyra will explain the price and expected scope before starting.

Cancellation, refund, or rescheduling arrangements should be agreed directly with Lyra based on the stage of the work and the scope already delivered.

6. Website, automation, and AI-related work

Website building, WhatsApp automation, CRM setup, and AI chatbot work are scoped separately. These services may rely on third-party platforms, hosting providers, or software tools. Their own terms, privacy notices, limits, and availability may apply.

Lyra aims to build simple and practical systems, but cannot guarantee that third-party platforms will always be available or unchanged.

7. Confidentiality and data protection

Lyra aims to handle client information carefully and only use it for the relevant service purpose. The website Privacy Policy explains how personal data may be handled through this website.

Privacy Policy: privacy.html.

8. No guaranteed outcomes

Lyra helps improve organisation, visibility, and day-to-day business processes. Lyra does not guarantee business growth, revenue, profit, tax outcomes, accounting outcomes, or platform approval decisions.

9. Limitation of responsibility

Lyra is not responsible for losses caused by inaccurate information supplied by a client, missing documents, decisions made without professional accounting, tax, or legal advice, or issues caused by third-party platforms outside Lyra's control.